1. Introduction

Welcome to BrassBalls TenderHeart, operated by Bryce Giron Mathern, LPC. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, brassballstenderheart.com.

2. Information We Collect

We may collect personal information from you in various ways, including when you visit our site, fill out a form, or interact with us. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, and any other information you provide.
• Non-Personal Identification Information: Browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To improve customer service: Your information helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
• To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order.
• To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

5. Sharing Your Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys.

6. Third-Party Websites

Users may find content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

7. HIPAA Compliance

As a licensed professional counselor (LPC), Bryce Giron Mathern adheres to all HIPAA (Health Insurance Portability and Accountability Act) regulations. Any protected health information (PHI) collected through this website is handled in accordance with HIPAA guidelines and requirements.

8. Changes to This Privacy Policy

BrassBalls TenderHeart has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

9. Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

10. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

BrassBalls TenderHeart
Bryce Giron Mathern, LPC
Website: brassballstenderheart.com
bryce@brassballstenderheart.com
(303) 835-6886
50 S Steele St STE: 930, Denver, CO 80209